By
Steve Chenoweth, RHIT
At some point in promoting change, we epiphanize that all the commitment, energy, processes, logic, and artifices put into our effort don’t guarantee success. Change is not, after all, a sure thing. Highly compromised ideas, other priorities, and inertia could still win the day. What to do now? Time to back off, get away, and reflect.
At Synectics,[1] where I once sought frequent idea help, we would stop thinking about our conundrum on purpose. They call it an “excursion.” After a long ordeal of trying to make the important thing happen, you Excurt by getting involved in something completely different: Go for a bike ride, getting lost in Boston traffic. Learn to play “London Bridge” on the accordion. Switching your mindset eventually brings you back with fresh focus on the problem.
As a result, you may realize, perhaps, that everyone else at your institution possesses a mindset when it comes to your desired change, a mindset many won’t spontaneously leave behind just because you advocate for your change. They may even relish engaging you in dear old academic disputation about it, winning points for their perspective by poking at yours. Remember, these are your co-workers. You respect one another. Yet, for them, “new” equals “threatening,” in the Kurt Lewin[2] sense. Their perspective is grounded in weak assumptions and anxieties more than by broad critical thinking, at least from your point of view. So, wouldn’t it be helpful to inspire them to take an excursion too?